Key responsibilities
* lead and manage the north american team, ensuring effective oversight of all compensation operations programs.
* ensure the team meets deliverables and deadlines using the company's ticketing/task tools, maintaining high standards of operational execution.
* handle and resolve escalations, providing support and guidance to team members.
* foster strong collaboration with the total rewards business partner (trbp) responsible for the business unit, as well as with global stakeholders.
* drive continuous improvement leverage artificial intelligence and other technologies to streamline operations and improve overall efficiency.
* contribute to the successful rollout of large-scale and global compensation and benefit programs, such as annual compensation planning, global job architecture, and other key initiatives.
* collaborate closely with the service delivery management (sdm) team to identify opportunities for operational improvements and align on program governance.
* develop and mentor team members, fostering a culture of continuous learning and professional growth.
key qualifications
minimum requirements
* bachelor's degree in human resources, business administration, or a related field. Master's degree preferred.
* minimum of five-to-eight years of experience in compensationmanagement, with a preference of three (3) years in a multi-country role.
* extensive experience in operations and share capability center models.
* strong project management and working in cross-functional teams.
* excellent analytical and problem-solving skills.
* excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
* extensive knowledge of compensation strategies, theories, best practices, and regulations
preferred requirements
* certification in compensation (e.g., ccp, grp) is a plus.
skills needed
* ability to lead and manage a team effectively, providing direction and support.
* excellent project management skills, with the ability to manage multiple projects simultaneously.
* ability to work independently and as part of a team.
* excellent analytical skills and attention to detail.
* strong communication and presentation skills.
* cultural awareness and the ability to work effectively in a global environment.
* proficiency in data analysis and reporting tools.