The business systems analyst ii will play a key role in managing business‑critical pricing, sales, and partner enablement platforms within resideo’s global smart home technologies organization. This role involves overseeing day‑to‑day operations of the pros pricing platform, managing cross‑functional technology initiatives, and serving as a bridge between business stakeholders, technical teams, and external partners. The ideal candidate brings strong functional expertise across systems such as salesforce (sfdc), sap, impartner, and sap callidus, combined with excellent analytical, coordination, and testing skills.
responsibilities
* provide technical and functional support for core commercial and customer data platforms, including salesforce (sfdc), pros pricing, sap callidus, impartner, cypher, and the snowflake ecosystem.
* analyze system behavior, data flows, and integrations (including rest apis) to troubleshoot issues and ensure reliable end‑to‑end processes.
* partner with it teams, vendors, and business users to coordinate incident resolution, enhancements, and system improvements.
* perform functional analysis for system changes; create and execute test scripts, smoke tests, and support user acceptance testing (uat).
* validate solutions against business requirements to ensure high‑quality deployments.
* act as a bridge between technical and business teams, providing clear communication, training, and subject matter expertise for supported platforms.
qualifications
* 2–5 years of experience in technical delivery, systems analysis, or application support roles.
* hands‑on experience with at least one enterprise platform such as salesforce & pros.
* strong experience in functional testing, including test case creation and execution.
* familiarity with agile or hybrid delivery methodologies.
* ability to work effectively with global, cross‑functional teams across time zones.
* strong analytical thinking, documentation, and communication skills.
* ability to manage multiple priorities in a fast‑paced environment.
* fluency in english, both spoken and written.
what we value
* curiosity and willingness to learn new platforms and technologies.
* a proactive, problem‑solving mindset with attention to detail.
* clear communication with both technical and non‑technical stakeholders.
* collaboration, ownership, and a continuous improvement mentality.
* adaptability and resilience in changing or complex environments.
* experience with enterprise platforms sap (sd or callidus), impartner, cypher, or snowflake is a plus.
benefits
* benefits that go beyond mexican labor law, ensuring your well‑being and peace of mind.
* a collaborative and inclusive work environment where your contributions are valued.
* opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
* access to cutting‑edge tools, resources, and a supportive team to help you excel.
* the chance to work with a global, innovative company shaping the future in its industry.
resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable u.s. equal employment regulations, refer to the "eeo is the law" poster, "eeo is the law" supplement poster and the pay transparency nondiscrimination provision. Resideo complies with applicable equal employment laws in all countries where we do business.
job information
* job identification: 18208
* job category: business systems deployment
* posting date: 2026-04-16t15:01:55+00:00
* job schedule: full time
* locations: avenida palmira no 351. 5to piso, san luis potosi, 78295, mx (hybrid)
* hiring salary range: at resideo, we are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.
#j-18808-ljbffr