This is a full-time, on-site account manager role based in ensenada, bcn. The account manager will serve as the primary point of contact for clients, ensuring strong relationships are built and maintained.
responsibilities
* manage client accounts, oversee order processes, and coordinate with internal teams to ensure on‑time delivery.
* quickly address client inquiries or issues.
* work collaboratively with the sales team to identify opportunities for growth and improve operational efficiency in meeting customer demands.
qualifications
* experience in client relationship management, customer service, and account maintenance.
* strong organizational skills with expertise in coordinating cross‑functional teams and timely order execution.
* excellent communication skills (both written and verbal) and problem‑solving abilities.
* familiarity with manufacturing, supply chain operations, printing processes & sewing is a plus.
* ability to work on‑site in ensenada, bcn, and adapt to a fast‑paced environment.
* proficiency with crm tools and microsoft office suite is advantageous.
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