**Job Details**
**What you will do?**
The Sr. Credit & Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
**How you will do it?**:
- Coordinate collections calls for accounts that are past due
- Analyze risk comparing credit limit to open balance
- Minimize exposure for high risk customers
- Identify disputes on accounts and turn over to resolver
- Send out welcome information for new accounts
- Fill out credit inquiries for customers
- Inactivate dormant accounts
- Prepare accounts for litigation
- Prepare aging’s and reprint invoices
- Other duties as assigned
- Prepare Bad Debt Reserve analysis
**What do we need?**:
- Advanced English level.
- Prior collections and risk assessment experience
- Demonstrated ability to carry out assignments to their completion
- Provide excellent customer service
- Ability to establish and maintain effective working relationships with employees and managers
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
“Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion”
Johnson Controls values a diverse and inclusive workplace. Providing this information will help us to ensure our recruitment practices promote equality of opportunity.
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**You are not obliged to provide this information and you will not suffer any penalty if you choose not to do so.