The quality manager is responsible for improving organizational effectiveness through the coordination and deployment of the season business system to ensure the business meets growth, productivity, and quality objectives. Specific responsibilities are quality management system deployment, 8d corrective action, season quality system and to lead the plant´s effort to further mature in the season business excellence criteria. In addition, the role is involved in our learning and development strategy, manage its implementation and measure its impact.requirements - bilingual english/spanish.- +5 years of experience as a quality manager- bachelor’s degree in electrical engineering, industrial engineering, or related field required.- certification iso 9001:2015 and iatf lead auditor.- six sigma black belt preferred- certifications such as cqe.responsibilities- develop and maintain the strategic quality plan and related policies.- collaborate with leadership to define quality goals and objectives that support both plant and business strategies.- ensure the effective execution of departmental processes by prioritizing and managing people, resources, and budgets.- develop and manage the departmental business plan to align with company goals and achieve quality objectives.- provide leadership, coaching, and development opportunities for quality department personnel to maximize performance and meet both individual and plant objectives.- serve as the plant’s “management representative” for certification bodies, customers, and other external organizations.- host and support certification and customer audits, ensuring effective resolution of any findings.- maintain quality management systems to ensure compliance with iatf, iso, industry standards, and customer requirements.- respond promptly and effectively to customer complaints and issues.- oversee quality control processes, including the implementation of quality assurance protocols and supplier quality support.- address and resolve quality issues related to internal processes and customer feedback.- ensure that adequate qa/qc resources are available to resolve technical issues affecting raw materials, in-process, and finished goods.- act as the customer advocate within the plant, representing the company in all quality-related matters with customers and suppliers.- build and maintain strong relationships with customers through collaboration on technical and quality improvement initiatives.job type: full-timeapplication question(s):- what is your salary expectation?Work location: in person
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