To plan and execute courier route assignments based on workforce availability and scheduling parameters and to coordinate pickup and delivery coverage to preserve fec service standards._x000d_ _x000d_ dispatches couriers for pickups and deliveries ensuring maximum efficiencies and effectiveness in service.
monitors and evaluates route loads to ensure balance of workload, flexibility of workforce, reassignments, and to provide coverage in the event of breakdowns.
organizes pick-up/delivery requests for customers according to location and reroutes couriers when necessary.
handles all incoming customer calls on all pickup/delivery related matters.
communicates with station personnel or customers as to estimated time of arrival and other related questions or concerns.
remains knowledgeable on city geography and traffic flow so that directions to customer locations can be provided as needed.
maintains station ops.
manager updated regarding pertinent workforce and service conditions and provides service reliability and/or fleet adjustments.
high school degree/equivalent.
a minimum of eighteen months (18) courier or service agent within fedex.
knowledge of city geography and traffic flow.
knowledge of fedex features of service.
must have a valid drivers license and good driving record.
good communications skills written and verbal.
ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs.
with appropriate equipment.
fluent in english.
welcome to fedex express latin america and caribbean division employment opportunities site
fedex is widely acknowledged as a world-class company.
we are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
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* fortune's world most admired companies (14th)
* fortune's best places to work (15th)
* forbes's one of the "best employers for diversity"
* fedex lac included in the gptw's best workplaces in latin america ranking (24th)
* fedex mexico was included in the gptw ranking for 18th consecutive years
* fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
* fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* fedex uruguay selected by gptw among the 5 best companies to work for.