The execution qa comprehensively reviews rendering quality, metadata, content matrices accuracy with the email build, subscriber segmentation, journey configurations, and deployment accuracies. Calls out and communicates all inconsistencies to campaign managers and deployment teams.about the role#li-hybridthis role is based in mexico city, novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.the quality specialist is responsible for ensuring the accuracy and integrity of e-mail campaign executions. This includes reviewing rendering quality, metadata, content matrices, segmentation logic, and deployment configurations. The role collaborates closely with campaign managers and deployment teams to identify and resolve inconsistencies, ensuring high-quality and compliant campaign delivery.key responsibilities:collaborate with stakeholders to understand campaign parameters such as audience, frequency, personalization, and creative directiondefine and execute quality assurance (qa) strategies for segmentation, journey configuration, and deployment accuracyreview email builds and deployment processes to ensure alignment with campaign goals and technical standardsoversee subscriber data imports and dynamic content segmentationconfigure deployment settings including subject lines, audience targeting, and schedulingmaintain and update qa documentation, tools, and resources to support continuous improvementbachelor’s or master’s degree in technology or business administration3+ years of hands-on experience in qa for sfmc campaignssfmc email specialist certification requiredstrong knowledge of segmentation, data extensions, ampscript, and sfmc modules (automation studio, journey builder, contact builder, etc.)proficiency in email testing tools (e.g., litmus, email on acid) and sql for data validationexcellent problem-solving, analytical, and communication skillsability to manage multiple projects under tight deadlinesfamiliarity with gdpr and data protection regulationsexperience in marketing automation and analytics platformsunderstanding of pharmaceutical commercial data and processesadaptability to emerging technologies, including gen ai and agentic aienglish full proficiencycommitment to inclusionnovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail totas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your messagewhy novartis: helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? Https://www.novartis.com/about/strategy/people-and-culturejoin our novartis network: not the right novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/networkfunctional area marketingjob type full timeemployment type regularshift work no
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