Overview
recruiter: paulina rivera
level: staff iv
site: guadalajara
the pmr analyst supports the performance measurement & reporting function by maintaining and enhancing operational dashboards and performance metrics used across global business services(gbs). This role ensures dashboards remain accurate, reliable, and up-to-date while supporting the development of new reporting solutions that provide business visibility and enable data-driven decision making.
how you'll make an impact
* maintain and sustain existing power bi dashboards by ensuring datasets, data models, and visualizations remain accurate, updated, and aligned with current business processes.
* monitor data refresh processes and troubleshoot data quality issues by coordinating with data owners and technical teams to resolve discrepancies.
* support the development of new dashboards and reporting solutions using power bi to address emerging business needs and operational insights.
* perform data validation and reconciliation to ensure consistency between dashboards, source systems, and operational reports.
* collaborate with internal stakeholders (hr, finance, operations, and transformation teams) to understand reporting requirements and translate them into visual analytics solutions.
* assist in improving dashboard usability, navigation, and performance through continuous enhancements and optimization of data models and visual layouts.
* document metric definitions, data sources, and dashboard logic to support governance and knowledge continuity.
* support periodic reporting cycles (weekly, monthly, quarterly) by ensuring dashboards reflect the latest data and key performance indicators.
* additional duties as assigned.
team dynamics
* the pmr team operates as a centralized analytics and reporting function within global business services, supporting multiple business areas including hr, finance, and operations.
* the team works in a collaborative environment where analysts partner with process owners and stakeholders to translate operational data into actionable insights.
* team members are expected to be proactive, detail-oriented, and comfortable working in a fast-paced environment that requires both operational support and continuous improvement of reporting solutions.
job qualifications
education
bachelor’s degree in data analytics, business administration, information systems, finance, engineering, or a related analytical field.
experience
* 2–3 years of experience in data analytics, business intelligence, reporting, or performance management environments.
* experience working with business intelligence and visualization tools as power bi / tableau and supporting operational dashboards or reporting solutions.
skills/certifications
* intermediate proficiency in power bi, power automate, and power apps includes report development, data modeling basics, and dashboard maintenance.
* strong analytical and problem-solving skills with attention to data accuracy and quality.
* experience working with excel and basic sql or data querying tools.
* ability to translate business requirements into clear reporting solutions.
* strong communication skills and ability to collaborate with cross-functional stakeholders.
#j-18808-ljbffr