Are you a tech‑savvy problem solver who wants your work to matter?
at the children's guild, technology isn't just infrastructure — it's a lifeline for educators, students, and families. We are looking for a motivated and people‑centered onsite it technician to keep our schools and programs running smoothly across the greater baltimore/washington region.
who we are
the children's guild is a nonprofit organization dedicated to transforming how america educates and cares for its children. We operate special education schools, public charter schools, therapeutic programs, outpatient mental health clinics, apprenticeships, and more — all united by a single mission: helping every child thrive.
the opportunity
as our onsite it technician, you will be on the front lines — traveling between our school locations, solving technical challenges, and empowering teachers and staff with the tools they need to do their best work for students.
you will
* diagnose, troubleshoot, and resolve hardware, software, and network issues across multiple sites
* create and manage it support tickets, keeping staff informed every step of the way
* install and configure software and devices, including laptops, chromebooks, hotspots, and phones
* provide hands‑on and remote technical support to staff and students
* serve as the onsite point of contact for it equipment deployment and management
* partner with the central it team to proactively identify and resolve emerging issues
* train staff and teachers on the correct use of devices and educational technology
qualifications
* high school diploma or ged (required)
* aa, undergraduate degree and or certifications (a+, net+, or security +) (preferred)
* working knowledge of computers, laptops, tablets, smartphones, and common software
* strong communication and customer service skills — you'll be working with teachers, students, and colleagues daily
* a proactive, problem‑solving mindset with the ability to see tasks through to completion
* ability to multitask, stay flexible, and thrive in a fast‑moving environment
* reliable transportation between school sites in washington dc, college park, and pg county md.
* must be an approved driver — up to 75% travel between sites
* ability to lift up to 20 lbs.
why the children's guild?
* meaningful work — your technical skills directly support the education and care of children with diverse needs
* hourly rate: $18-$25/hr.
* supportive, mission‑driven team committed to making a difference
* professional development and specialized training opportunities
* inclusive workplace that values diversity, equity, and belonging
ready to make an impact?
if you're a self‑motivated it professional who thrives on solving problems and supporting people, we want to hear from you.
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