Sales support - bj013
full-time shift(s): mon tue wed thu fri 7:30pm - 5:30pm
overview:
working as full-time sales support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at sor juana ines de la cruz, tijuana, bcn 22630.
responsibilities:
* assisting with sales/customer service
* managing inventory
* placing and fulfilling orders
* receiving and shipping inventory
* performing deliveries with a company vehicle
required position qualifications:
* 18 years of age or older, due to the nature of work
* possess or are working towards a degree in business/marketing or have related industry experience and knowledge of the local market
* excellent written and oral communication skills
* proficient computer skills
* demonstrate strong math aptitude, attention to detail and sense of urgency
* exhibit strong aptitude for sales and a desire to sell
* highly motivated, self directed and customer service oriented
* demonstrate our core values of ambition, innovation, integrity and teamwork
* lift, slide, carry and lower packages that typically weigh 25lbs-50lbs
* ability to speak fluent spanish and english
preferred position qualifications:
* possess a current full valid driver's license issued in the country where the job is located and ability to meet driving record requirements to use a company vehicle
* possess a valid united states visa
* possess an interest in career advancement
about us:
fastenal has grown since 1967 to a fortune 500 company with approximately 3,200 servicing locations. We emphasize training, promotion from within, and opportunities for employees to advance to company leaders.
mexico benefits:
fastenal offers a competitive benefits package for full-time employees including health and life insurance, savings fund, food voucher program, paid vacation and holidays.
equal opportunity employer - minorities/females/veterans/disabled/sexual orientation/gender identity
primary purpose:
provide leadership and supervision to insurance operations team by delegating workload, monitoring and managing direct reports, collaborating with team management and guiding achievement of quality and productivity standards within area of responsibility.
essential duties and responsibilities:
following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
* oversee completion of delegated tasks, distribute production and quality reports, and assist with workflows to ensure accurate and timely processing of insurance-related documentation
* coach and develop team leads; supervise managerial responsibilities to ensure cohesive department leadership
* guide delivery of accurate processing services by conducting regular quality checks; track contributions and adherence to guidelines
* mentor direct reports and promote best practices to achieve department standards
* support multiple workflows and resolve complex processing issues
* supervise daily operations, coordinate tasks, measure performance and provide feedback to meet service levels
* model cultural expectations and foster an environment valuing accountability, diversity, inclusion, flexibility and teamwork
* adopt company values and manage own career development
job requirements:
minimum skills and competencies include a high school diploma/ged, 5+ years of relevant experience, proficiency in microsoft office, understanding of workflow management, and ability to manage documentation processing systems. Bilingual spanish/english preferred for some roles. Other roles may require different qualifications including industry-specific experience.
desired skills:
* experience in the mortgage servicing industry
customer service
various postings across multiple employers in tijuana, baja california, with roles described as customer service or asesor telefonico bilingue para atencion a cliente, and varying salary and benefits. Requirements commonly include:
* 18 years or older
* secondary education or higher
* english level varying from b1 to advanced depending on role
* availability to work various schedules
* experience in customer service or call center environments
* willingness to commute to tijuana or nearby areas
typical offered benefits:
* competitive salary, weekly pay, bonuses
* legal benefits (imss, vacations, aguinaldo, etc.)
* savings funds, meal vouchers, transportation support, and more
* direct hiring and opportunities for career growth
notes:
locations vary; some postings reference specific companies (e.g., mop, imb, tres r) and separate job details. Some postings include explicit salary figures (e.g., 26,000 mxn or 25,000 mxn monthly) and schedule details. All postings appear to be in spanish with occasional english elements.
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