Marketing account manager (email marketing, client success & campaign operations) full-time | remote | u.s. Business hours about the role we’re hiring a proactive and highly organized marketing account manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts. In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently. You’ll work directly with leadership while coordinating:
✅ email marketing campaigns
✅ client communication
✅ website updates
✅ seo support
✅ reporting & analytics
✅ workflow management this role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details. what you’ll own client relationship management
* serve as the main point of contact for client accounts
* manage communication through:
* email
* slack
* whatsapp
* zoom/video calls
* lead recurring client meetings and strategy check-ins
* maintain strong relationships with executive-level stakeholders
* ensure clients feel informed, supported, and confident in delivery progress
email marketing campaigns
* build and manage campaigns using:
* mailchimp
* hubspot
* klaviyo (nice to have)
* write and edit:
* email copy
* subject lines
* campaign messaging
* manage:
* audience segmentation
* scheduling
* campaign launches
* monitor:
* open rates
* click-through rates
* engagement metrics
* share performance insights and recommendations with clients
website & content management
* update and manage website content using:
* wordpress
* cms platforms
* ensure websites remain:
* accurate
* updated
* aligned with campaigns and branding
* coordinate content and landing page updates when needed
seo & performance support
* conduct seo audits and keyword research using:
* ahrefs
* semrush
* monitor keyword rankings and website performance improvements
* support optimization efforts for visibility and traffic growth
reporting & analytics
* analyze marketing performance using:
* google analytics (ga4)
* campaign reporting tools
* translate marketing data into:
* clear reports
* actionable insights
* client-friendly summaries
* track campaign performance and account health consistently
workflow & project coordination
* coordinate tasks across:
* leadership
* clients
* internal marketing teams
* convert feedback into clear action items and priorities
* ensure projects remain:
* organized
* on schedule
* moving forward efficiently
* maintain visibility into deliverables and deadlines
ai & productivity tools
* use tools like:
* chatgpt
* claude
* ai writing/research tools
* improve workflow efficiency for:
* research
* reporting
* campaign content
* communication
required experience & skills
* 3+ years of experience in:
* marketing account management
* client-facing marketing roles
* agency account management
* strong experience with:
* mailchimp
* wordpress
* ahrefs or semrush
* google analytics (ga4)
* strong written and verbal english communication skills
* excellent organization and project management ability
* comfortable managing multiple accounts and priorities simultaneously
* experience working with executive-level or high-profile clients preferred
* comfortable using:
* google workspace
* slack
* messaging/collaboration tools
⭐ nice to have
* experience with:
* hubspot
* klaviyo
* canva
* adobe express
* familiarity with:
* google ads
* meta ads
* paid media coordination
what makes you a great fit
* strong communicator and relationship-builder
* highly organized with excellent follow-through
* proactive and solutions-focused
* comfortable working independently in remote environments
* able to balance client expectations with operational execution
* detail-oriented while managing multiple campaigns and accounts
what a typical day looks like
* responding to client messages and coordinating priorities
* hosting or preparing for client meetings
* launching or optimizing email marketing campaigns
* updating website content in wordpress
* reviewing seo performance and analytics data
* preparing reports and campaign summaries
* coordinating internal tasks to ensure deliverables stay on track
in short:
you ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals. key success metrics (kpis)
* client satisfaction and retention
* timely completion of campaigns and deliverables
* email engagement performance (open/click rates)
* accuracy and organization across client accounts
* quality of reporting and actionable insights
* strong communication and responsiveness
why this role stands out
* direct ownership of client relationships and marketing execution
* opportunity to work closely with leadership and executive-level clients
* exposure to:
* email marketing
* seo
* analytics
* content management
* campaign coordination
* remote flexibility with fast-moving marketing environments
* opportunity to grow into senior client success or marketing leadership roles
interview process
* initial phone screen
* video interview with pavago recruiter
* client interview
* offer & onboarding
apply now if you:
* enjoy managing client relationships
* thrive in organized, fast-moving marketing environments
* love balancing communication, campaigns, and coordination
* want a role with ownership and growth potential
this role is a strong fit for you.