To further our success story, we are looking for a dedicated project manager who will work closely with all organization domains (sales, engineering) to ensure excellent service for our clients.
This role is customer-facing with significant internal responsibilities. Therefore, to be successful, you must be driven by a passion for customer satisfaction and excel in fostering long‑term relationships.
Type of contract: a b2b contract for your flexibility and competitive compensation package.
Location: a remote work model encouraging work‑life balance. Work anywhere from mexico.
Responsibilities
work closely with all organization domains (sales, engineering) to ensure excellent service for our clients
ensure project goals are met within the constraints of scope, budget, and timelines
maintain clear and consistent communication with clients and internal teams
monitor and manage project risks, resolving issues proactively to maintain client satisfaction
generate and analyze project reports to provide insights and recommendations
foster strong relationships with key stakeholders to ensure alignment and achieve project objectives.
Collaborate and coordinate with project teams, ensuring they are motivated, well‑informed, and working efficiently towards project goals.
Facilitate effective team meetings, providing clear direction and support to promote a cohesive and productive working environment.
Act as a bridge between clients and project teams to ensure that client requirements are fully understood and delivered upon.
Requirements
at least 5+ years of experience in it (software development) and substantial experience in project and people management
a deep understanding of managing customer expectations, feedback, and escalations
a proven track record of delivering multiple high‑quality projects to medium and large‑sized clients
a solid background in it business management, with experience supporting budget, revenue, margin, and efficiency objectives.
A passion for achieving top levels of customer satisfaction
extensive experience directly managing technical and cross‑functional profiles
experience with identifying and executing upsell opportunities during project delivery
a proactive, solution‑oriented approach
excellent english proficiency, both in writing and speaking (min. C1 level).
Nice to have
previous hands‑on experience in technical roles, such as web development
experience as a product owner and/or scrum master
experience working with international and dispersed teams
experience supporting sales initiatives
remote-first flexibility
work from where you feel most productive. We offer a remote‑first environment with the freedom to set your own schedule in coordination with your team. Whether you need a midday break or a specific routine, we trust you to manage your time and deliver results while maintaining your personal well‑being.
Reimbursed private medical care
we care about the health and well‑being of our colleagues. Choose a sports card and dedicated medical care for yourself and your relatives.
Growth review
junior, regular or senior? Every year we have a chance to discuss acquired skills and prepare a development plan for upcoming months.
Events
attend exciting internal webinars, celebrate special days with us, and join us at conferences and meetups as a listener or speaker!
Workation
team trips where you have a chance as a team not only to work together, but also integrate face‑to‑face.
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