We are an important logistics company that specializes in providing 4pl services to our clients, one of which is a distinguished leader in the technology field.we are looking for:customer service analyst*requirements*:- bachelor / university degree in international business, industrial engineering or related- 2-3 years in whs customer service- advanced english- excellent written and verbal communication skills- data analysis- ms officeactivities:- understand customer needs and communicate analyzed customers' requests- coordinate with whs, manager and client and follow up until completion.- maintain and file all records in accordance with company procedure- billing process under madrid using zenith system- attend on site meetings with the client- elaborate client´s satisfaction surveys*benefits*:- competitive base salary- benefits above the law- working hours: monday to friday 8:30 am - 5:30 pm- excellent location- growth opportunities