Borgwarner – customer quality specialistjob summary: responsible for managing all customer issues and ensuring that product and process approvals meet plant and customer requirements at sop.maintain control and reply to every customer issue on time, acting as the primary contact.deliver a validated and approved product with complete, reviewed, and approved quality documentation.enforce borgwarner processes, standards, and program-specific requirements.communicate effectively with internal and external stakeholders to remove impediments.translate customer requirements into cross-functional deliverables.lead and monitor 8d investigations for all complaints; update customers and the 8d team.support the rma process and manage clean-point costs at customer locations.provide weekly review reports (pareto, systemic analysis, customer presentations).develop and maintain control plans, pfmea, and other key documents throughout product launch.ensure the program team has timely access to apqp and ndpd information.monitor quality kpis and trigger corrective actions when needed.industrial engineering, mechanical engineering, or a related field.proficient in english.minimum 5 years of experience (tier 1 supplier desired).comprehensive knowledge of apqp with an automotive oem.hands-on experience with mechanical measurement techniques (cmm, contour analysis, gd&t).six sigma and lean certification (green or black belt).strong negotiation and leadership skills.core tools practitioner; experience with 8d, ishikawa, and kaizen.knowledge of iso, iatf, vda, sap qm, and imds submission process.excellent communication with foreign customers.equal opportunity employer.all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or veteran status.acero prime – customer service representativejob summary: main liaison between the client and internal processes to ensure compliance with customer needs.provide timely information and support for customer requests.coordinate activities for receipt, cutting, storage, and shipping processes.maintain accurate data in system flow and manage resources for execution.industrial engineering or equivalent.advanced english proficiency.2+ years of customer service experience.experience in metalworking/automotive industry.knowledge of astm/iatf/iso900 standards.strong communication and data analysis skills.proficient in ms office (excel, word, powerpoint, outlook).equal opportunity employer.all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or veteran status.csr & pp team leadjob summary: lead and train the csr & pp team to ensure 100% on-time delivery and customer satisfaction while managing inventory levels.manage and guide the csr & pp etts team.execute sap capacity analysis and production planning for reman, emissions, and turbo plants.review and communicate monthly sales forecasts to finance and plant management.maintain quality system documents and train team on sap housekeeping.oversee customer returnable rack process and coordinate with warehouse manager.conduct plant internal audits, walk-through inspections, and inventory discrepancy analysis.proficient in english.business administration, industrial engineering, or similar.2 years of experience with sap pp/sd modules.3 years of customer service or production planning experience.strong customer focus, ethics, conflict management, and organizational agility.equal opportunity employer.all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or veteran status.customer service representative – ramos arizpe, mxresponsibilities:verify customer tracking systems.receive and process customer material orders.provide feedback on order changes.maintain good product delivery execution.coordinate customer shipments and generate packing lists.engineering degree or similar.fluent english.3+ years in a similar role; automotive and commercial vehicle industry experience.sap, erp, planning, purchasing, logistics, inventory knowledge.travel capability, strong communication, sense of urgency.equal opportunity employer.all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or veteran status.bilingual customer service and logistics specialistrequirements:2–3 years of experience in customer service and logistics.supply chain or automotive industry background.bilingual communication skills.knowledge of supply chain processes.responsibilities:manage customer inquiries and build strong relationships.handle order processing, follow-ups, and invoice management.coordinate logistics to ensure timely delivery.communicate across a diverse client base using bilingual skills.equal opportunity employer.all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or veteran status.john deere – customer support plannerkey responsibilities:lead execution and delivery of customer and product support deliverables.assess risks, identify gaps, and develop contingency plans.communicate effectively and achieve alignment with stakeholders.follow up on risks and closure of contingencies.participate in enterprise customer support planning community of practice.understanding of enterprise product delivery processes.strong communication, collaboration, and teamwork abilities.ability to influence without authority.project management experience or pmp certification preferred.experience with after-market and customer support processes.equal opportunity employer.all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, or veteran status.#j-*-ljbffr