*location*: hermosillo, sonora (on-site)
*schedule*: monday - friday, 8:00 am - 5:36 pm
*overview*
lead recovery operations, focusing on delinquent accounts, negotiation strategies, and performance optimization.
*responsibilities*
- supervise recovery team operations
- monitor delinquency and recovery trends
- approve escalations and payment plans
- coach team on negotiation strategies
- build reports and dashboards
- improve recovery rates and reduce write-offs
*requirements*:
- collections leadership experience
- bilingual english/spanish
- advanced excel skills
- strong analytical and kpi management skills
*benefits*
- quarterly bonus
- food vouchers
- pto and career growth
sueldo: $28,* al mes
experiência:
- collections leadership experience: 1 año (obligatorio)
idioma:
- english (obligatorio)
lugar de trabajo: empleo presencial