What you'll do:
recruitment & talent acquisition (primary focus)
* manage full-cycle recruitment for sales and business development roles within the mexico office, from sourcing through to offer management.
* partner with senior stakeholders and hiring managers to define role requirements and deliver high-quality talent pipelines.
* execute proactive sourcing strategies including direct headhunting, market mapping, competitor analysis, and talent intelligence research.
* build and maintain strong candidate pipelines within crypto, fintech, and digital-first industries.
* coordinate interview scheduling, feedback collection, offer approvals, and onboarding documentation.
* track recruitment kpis and support reporting on hiring metrics and time-to-fill targets.
* contribute to continuous improvement of recruitment processes, candidate experience, and employer branding initiatives.
hr operations & compliance support
* support policy adherence by guiding employees on internal hr policies, procedures, and code of conduct requirements.
* assist with onboarding and offboarding processes, ensuring documentation accuracy and compliance with local labour regulations.
* respond to employee queries related to hris systems, contracts, benefits administration, and internal processes.
* maintain accurate employee records, documentation, and data integrity within hr systems.
* track probation periods, contract renewals, and key employment milestones.
* assist in preparing hr reports and documentation for internal auditor leadership review.
office administration & coordination
* monitor and track employee leave, attendance records, and time-off balances.
* support payroll preparation by ensuring accurate submission of attendance and hr data.
* coordinate business travel arrangements, including flight bookings, accommodation, and itinerary planning.
* manage petty cash tracking and reimbursement processes in line with internal finance policies.
* support general office administration, supplier coordination, and facilities-related requests.
* assist in organising team events, meetings, and internal engagement activities.
what you bring:
* minimum 3 years' experience in recruitment, hr coordination, or talent acquisition.
* demonstrated experience hiring business-facing roles such as sales or business development.
* experience within web3, cryptocurrency, fintech, or fast-growth digital sectors is advantageous.
* fluent spanish and english, with the ability to collaborate effectively with international stakeholders.
* familiarity with hris platforms and applicant tracking systems.
* strong organisational skills with the ability to manage multiple priorities and deadlines.
* knowledge of modern sourcing techniques including headhunting and market mapping.
* high attention to detail and strong data accuracy discipline.
* strong interpersonal skills with the ability to build trust across teams.
* comfortable operating in a fast-paced, evolving industry environment.