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Logistics customer experience representative

Santiago de Querétaro, Qro
J.B. Hunt Transport Services, Inc.
Publicada el 14 junio
Descripción

About this position.

company in logistics sector, you must have experience in logistics sector.

* monday to friday 07:00 to 16:00
* salary: $20,000 mxn before taxes
* fluent english
* this position works for hunt mexicana s. A. de c. V.
* bachelor degree is a must related to the position


job profile

.under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver a

nexceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent custome

rrelationships as well as maximize business potential

.
key responsibilitie

s.• promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and grow

th• monitor and support on-time delivery, damage-free services, and accurate billi

ng• proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failur

es• schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectatio

ns• enter customer orders into the order management system to track loads and provide necessary information to operations tea

ms• obtain and document approval for accessorial charges and spot rates for assigned custome

rs• serve as a point of contact for customers regarding load updates and capacity availabilit

y.
language for job descripti

on:by proceeding with your application, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under the terms provided in the linked hunt mexicana, s.a. de c.v.'s privacy poli

cy:
language for linkedin quest

ion:do you give your consent for the processing and transfer of your personal data (including sensitive and financial data for the necessary and non-necessary purposes) under the terms provided in hunt mexicana, s.a. de c.v.'s privacy policy linked at the bottom of the job descript

ion?
language for pre-screen interview (to be included in scheduling em

ail):by proceeding with scheduling a prescreen interview, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under the terms provided in hunt mexicana, s.a. de c.v.'s privacy policy linked

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