Position summary
the applications engineer will provide technical expertise and customer support for the company's portfolio of potentiometers, trimmers, rheostats, and rotary position encoders.
this role is responsible for assisting customers with product selection, integration, and troubleshooting while also working closely with internal teams to define technical requirements for new product designs and custom solutions.
key responsibilities
customer & application support
serve as the primary technical point of contact for customers integrating rotary sensing and resistive components into their systems.
provide recommendations for appropriate product selection based on electrical, mechanical, and environmental requirements.
support design-in activities through schematic reviews, circuit analysis, and mechanical fit assessments.
troubleshoot field issues and coordinate root cause analysis with the quality and engineering teams.
technical documentation & training
prepare and deliver technical presentations, datasheets, application notes, and training materials for customers and sales teams.
maintain accurate and up-to-date technical documentation and faqs for standard and custom products.
assist in the preparation of proposals and technical specifications for customer-specific designs.
product development & engineering
interface
collaborate with design and manufacturing engineers to communicate customer requirements and feedback.
support product customization or modification requests (e.g., taper curves, resistance values, mechanical detents, or encoder resolution).
participate in prototype evaluations and functional testing of new or modified components.
cross-functional collaboration
work with sales and marketing teams to provide pre-sales and post-sales technical support.
assist in competitive benchmarking and identification of new application opportunities.
provide input to r&d on emerging trends in motion control, position sensing, and analog signal adjustment.
education
bachelor's degree in electrical engineering, mechanical engineering, mechatronics, or a related field.
experience
2–5 years of experience in applications, design, or product engineering related to potentiometers, trimmers, rheostats, or rotary encoders.
understanding of resistive materials, signal conditioning circuits, and electromechanical interface design.
familiarity with analog circuits, voltage dividers, and sensor calibration.
technical skills
knowledge of rotary and linear sensing principles and their use in motion control or feedback systems.
hands-on experience with electrical and mechanical testing of resistive and encoder devices.
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