We are hiring: intake specialist
*join a fast-growing immigration law firm that's changing lives*
we are a *rapidly growing immigration law firm* with one powerful mission: to help immigrants in the united states *fix their papers and build the life they deserve*. We combine legal knowledge, compassion, and strategy to guide our clients through some of the most important moments of their lives.
we're looking for a *results-driven, empathetic, and motivated intake specialist* who thrives in a fast-paced environment, loves helping others, and knows how to turn a first conversation into lasting trust — and into a client who says "yes" to moving forward.
about the role
as an intake specialist, you are both a *first impression* and a *trusted guide*. You'll actively engage with prospects, listen closely to their needs, and help them understand how we can support their immigration journey. This is a *high-impact role* that blends sales, service, and deep human connection.
core responsibilities
- answer inbound calls and place outbound follow-ups to connect with potential clients
- conduct structured screenings to understand legal needs and determine case potential
- persuasively explain our services and value, guiding leads toward consultations
- use scripts strategically while adjusting to real conversations with empathy and tact
- maintain strong, positive relationships with prospects and clients
- track and report outcomes, staying aligned with performance goals
- support team efforts and adapt in a fast-paced, mission-driven environment
day-to-day tasks
- greet and assist prospects by phone, listening for their needs and pain points
- answer inquiries with confidence and clarity to build trust and interest
- present legal services as solutions to their problems using ethical, persuasive techniques
- follow up with leads and provide a sense of urgency, hope, and professionalism
- handle objections and concerns with care and accuracy
- use crm tools to record all client interactions and progress
- continuously improve through team feedback, coaching, and practice
what we're looking for
- *excellent selling, negotiation, and communication skills*:
- *call center or sales experience*, especially using scripts and handling objections
- experience in intake, customer service, or legal support is highly valued
- strong emotional intelligence and active listening abilities
- detail-oriented, organized, and goal-driven
- ability to work independently and meet performance metrics
- fluent english required
- comfortable with remote work and flexible schedules
compensation & benefits
- *base salary: $15,000 mxn/month*:
- *commissions + performance-based bonuses*:
- *legal benefits above the law*:
- weekly yoga sessions
- english classes
- access to a psychologist and nutritionist
- a supportive, fast-paced, and mission-driven culture focused on growth
ready to grow fast?
this isn't just a job — it's a career with purpose. If you're passionate about helping others, confident in your ability to connect and inspire, and ready to grow within a high-performance team that *changes lives every single day*, we'd love to meet you.
pay: $14,000.00 - $16,000.00 per month
*language*:
- english (required)
work location: in person