Servicenow itsm and integrations developer jr
this role requires close partnership and collaboration with other business stakeholders and subject matter experts. The consultant - servicenow will work on complex servicenow itsm deployments including incident, problem, change, service catalogue, knowledge modules and integrations aligned to industry best practices.
the successful candidate will translate functional & technical requirements into implementation work packages and interact with different architecture, platforms, applications and infrastructure teams to understand and design the solution.
* bachelor's degree or foreign equivalent required from an accredited institution. Three years of progressive experience in the specialty may be considered in lieu of every year of education.
* minimum 5 years of experience in implementing it service management, itil processes and enterprise service management.
* at least 4 years of experience in development/ configuration/solutions evaluation/ validation and deployment.
* at least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
* working knowledge in all aspects of servicenow applications development and rest api based integrations with 3rd party applications.
* strong communication skills, both written and verbal, with the ability to describe technical solutions in terms of the business.
* experience in working with multi-vendor development environment.
* interacts cross functionally on matters that require coordination across organisation and collaborates well with other groups, voluntarily shares information.
* experience of working with servicenow platform for global customers.