Role overview
pwc seeks highly skilled sap consulting professionals to join its team in mexico.
as a sap generalist, you will provide consulting services across various sap applications to clients, analyzing their needs and implementing software solutions. Your versatile knowledge will enable you to assist clients in optimizing operational efficiency and achieving strategic objectives.
driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope.
every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the firm, you build a brand for yourself, opening doors to more opportunities.
key skills
* apply a learning mindset and take ownership for your own development.
* appreciate diverse perspectives, needs, and feelings of others.
* adopt habits to sustain high performance and develop your potential.
* actively listen, ask questions to check understanding, and clearly express ideas.
* seek, reflect, act on, and give feedback.
* gather information from a range of sources to analyze facts and discern patterns.
* commit to understanding how the business works and building commercial awareness.
* learn and apply professional and technical standards (e.g. refer to specific pwc tax and audit guidance), uphold the firm's code of conduct and independence requirements.
preferred knowledge/skills
demonstrates extensive level of abilities and/or a proven record of success identifying and addressing client needs:
* manages overall engagement operations, liaises with internal engagement leaders, reporting wins, risks, and concerns.
* conducts fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are thorough and using fit and gap analysis templates.
* demonstrates extensive knowledge of sap applications and application-based solutions, specifically basis, emphasizing an extensive understanding of multiple sap modules and environments.
* possesses extensive abilities to design, provide professional services and provide assistance complex business processes, as well as deploy the technical components required for successful solutions within an sap environment.
* able to understand and articulate business requirements and propose solutions after performing due diligence.
* possesses solid understanding of enterprise structures and ability to guide the team where necessary.
* delivers and tracks the delivery of issue resolutions to meet the sla's and kpi's.
* basis architecture.
responsibilities
* configure system with solution manager for early watch services and technical monitoring.
* system copy, client copy, upgrade, patching, etc.
* assist with troubleshooting system and application performance issues, oversees the monitoring of daily system health checks, and coordinates overall system tuning and go live support.
* applies database administration knowledge to critique database performance.
* responsible for developing technology roadmap, managing global service providers, and identifying opportunities for improvement, modernization, and development of cost-effective and sustainable solutions.
* manage the resolution of help desk tickets, application server load balancing, printer troubleshooting and spool administration.
* plan and perform basis disaster recovery testing.
* plan and perform high availability testing.
* provide leadership and technical direction to team members and consultants.
* drive utilization of solution manager in managing the technical landscape.
* sap basis administration including analysis of the sap system log, monitoring of processes, analysis and clean-up of update terminations, analysis and clean-up of lock entries and checking for abap dumps.
* transports & change control including the release and transfer of transport orders, maintain transport protocols, plan and implement regularly scheduled change requests, resolve technical and functional transport problems and document transport activities.
* troubleshooting and monitoring of sap provided services and ensuring the availability of the services.