Time left to apply end date: august 2, 2025 (1 day left to apply)
job requisition id r_2506_7804
about taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech.
the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states.
it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! We at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. Join our team today and experience firsthand our dedication to supporting people first.
it started with one ridiculously good idea - create a different breed of bpo! We at taskus understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today!
so what does a recruitment manager really do? Think of yourself as the one responsible for delivering all facets of recruiting success throughout the organization, s o not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Now we need your full concentration because it’s time to imagine what it’s like being a recruitment manager.
imagine yourself going to work with one thing on your mind: that you will play a critical role in ensuring we are hiring the best possible talent. as you tackle your new tasks for the day, you know that it comes down to one thing: that this will be achieved through employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas.
as a recruitment manager, you will oversee the recruiting functions of the business. You will monitor the day-to-day recruitment functions and duties related to but not limited to the following tasks: job analysis, sourcing & profiling, screening and selection, documentation & reporting. Aside from this, you will also be a designer in a way that you will develop and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps). You will also build bridges wherein you will be building quality relationships with the internal customers/clients and external recruitment agencies. You will also monitor and utilize the costs of the recruitment process. You will manage and develop the team of recruiters. You will also act as a point of contact for managers regarding recruitment topics, requisitions, and inquiries.
so, do you have what it takes to become a recruitment manager?
key responsibilities:
process optimization: continuously review and refine talent acquisition processes, workflows, and tools to enhance efficiency, effectiveness, and scalability. Identify opportunities for automation, standardization, and streamlining of operations to improve productivity and time-to-fill metrics.
data analysis and reporting: develop and maintain recruitment metrics, analytics reports, and dashboards to measure the effectiveness of talent acquisition strategies, track key performance indicators (kpis), and provide actionable insights. Utilize data-driven approaches to identify trends, optimize processes, and make informed decisions.
applicant tracking system (ats) management: oversee the administration, configuration, and optimization of the applicant tracking system. Ensure data integrity, system updates, and compliance with data privacy regulations. Provide training and support to recruiters and hiring managers on effective use of the ats.
compliance and policy adherence: ensure compliance with relevant labor laws, regulations, and company policies throughout the talent acquisition process. Collaborate with legal and hr teams to establish and update recruitment-related policies, procedures, and practices in alignment with compliance requirements.
vendor management: manage relationships with external vendors, such as job boards, recruitment agencies, background check providers, and assessment vendors.
candidate experience: collaborate with the talent acquisition team to enhance the candidate experience at all stages of the recruitment process. Implement strategies to ensure timely and transparent communication, personalized interactions, and gathering feedback to continuously improve the candidate journey.
team leadership and development: lead and mentor a team of talent acquisition operations specialists. Set performance goals, provide guidance, conduct performance evaluations, and foster a culture of continuous learning and development. Identify training needs and facilitate professional growth opportunities for team members.
stakeholder collaboration: collaborate with recruiters, hr teams, hiring managers, and other stakeholders to align talent acquisition strategies with business objectives. Provide guidance and support on operational aspects of recruitment, including process improvement, technology adoption, and compliance.
continuous improvement: stay updated on industry trends, best practices, and emerging technologies in talent acquisition operations. Proactively identify opportunities to enhance operational efficiency, optimize candidate experience, and drive continuous improvement in recruitment processes.
qualifications and skills:
bachelor's degree in human resources, business administration, or a related field (or equivalent work experience). Advanced degree or professional certifications are a plus.
extensive experience in talent acquisition, recruitment operations, or a related field, with a focus on process optimization and operational management.
strong knowledge of end-to-end recruitment processes, applicant tracking systems (ats), and recruitment technologies.
proficiency in data analysis, metrics reporting, and utilizing recruitment analytics to drive insights and improvements.
solid understanding of employment laws, regulations, and compliance best practices.
excellent leadership, communication, and stakeholder management skills.
strong project management capabilities, including the ability to lead and execute complex projects with cross-functional teams.
strategic mindset with the ability to align operational strategies with talent acquisition and organizational goals.
innovative and forward-thinking mindset, staying updated on industry trends and emerging technologies to drive recruitment excellence.
about us
taskus is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ridesharing, hitech, fintech, and healthtech. As of june 30, 2021, taskus had approximately 31,500 employees across twenty locations in the united states, the philippines, india, mexico, taiwan, greece, ireland, and colombia.
if you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
taskus is an equal opportunity employer
how we partner to protect you: taskus will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of taskus.
dei: in taskus we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. Taskus is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
click here to learn more about our #ridiculouslygood culture & life at taskus.
at taskus, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join us! Let's change the way the world works.
protecting you from fraud
taskus is looking for ridiculously good talent, and we are excited that you are considering taskus for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:
you will never be asked for payment information or banking information during the application or interview process.
we will not ask you for your national id number (social security or government id) or date of birth when applying for a position with us
please be aware that scammers may try to take advantage of you by impersonating taskus or taskus employees in order to access money or personal information and offer false employment opportunities in our name.
we have identified several clues to watch out for to help you identify and avoid recruiting scams:
taskus will never ask for financial information of any kind or for payment of money during the job application process.we do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not us. It is a scam.
taskus does not require personal information including social security number, national id, government id or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.
if you were contacted by a third-party organization claiming to represent taskus or hiring on behalf of taskus, or if you were contacted in a chat room such as google hangouts, freelancer.com or telegram app, you should be careful in sharing any information. Taskus official chat room is located on our careers website ( taskus.wd1.myworkdayjobs.com/careers ). This is the only chat room where you will find our recruiters.
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