Job description:we are seeking an expert in telecom operations and maintenance to join our team. The ideal candidate will have a deep understanding of network operations and maintenance processes, organizational structures, and architecture.the successful candidate will be responsible for ensuring the smooth operation of our telecom networks, identifying areas for improvement, and implementing solutions to optimize performance.maintain strong customer relationships and cross-functional coordinationanalyze customer needs, design scenario-based solutions, and prepare clear presentation materialscommunicate effectively with cxo-level clients, align internal goals with customer kpis and pain pointsrequired skills and qualifications:the ideal candidate will possess a minimum of 8 years of experience in field operation with telecom, with a strong background in optimization and planning for gsm and gprs or umts. Additionally, the candidate should have a good understanding of telecom network operations and maintenance processes, organizational structures, and architecture.excellent knowledge of 3g/4g/5g radio communication and optimization, and fixed services (fttx)experience in intelligent operation and maintenance expansion, industry development insights, customer pain point analysis, network scanning and information construction, solution design, etc.fluent spanish and english speakersbenefits:the successful candidate will enjoy a dynamic work environment, competitive salary, and opportunities for career growth and professional development.others:we are looking for a candidate who is able to travel to various countries in latin america for on-site support, and willing to accept business trips to latin america for up to 6 months per year.