Seeking an experienced professional to excel in debt recovery and account management.
about the role
we are looking for a skilled collections specialist to manage and recover a portfolio of over 160 active corporate accounts. This role requires strong skills in payment reconciliation, historical payment integration, and direct b2b negotiation.
* manage assigned portfolio with a focus on reducing delinquency and recovering overdue debt.
* perform complex reconciliations and integrate historical payments.
* track each account in the collections system and crm.
* follow up actively on accounts over 90 and 180 days past due.
* resolve account discrepancies, billing issues, credit notes, and re-invoicing.
* generate and send monthly account statements.
* negotiate payment plans and commitments with corporate clients.
* monitor and follow up on payment promises to ensure compliance.
* maintain updated customer guarantees.
* generate cep complements for correctly applied payments each month.
* collaborate with internal teams to resolve disputes and improve customer satisfaction.
* identify upsell opportunities not detected by the sales team.
* comply with global standards, information security, and business continuity policies.
ideal candidate profile
we are seeking a highly skilled and experienced professional with:
* a degree in business administration, accounting, finance, or related fields.
* minimum 2 years of experience in corporate credit and collections (b2b).
* proven experience managing 160+ active accounts.
* strong knowledge in reconciliation and integration of old payments.
* proficient in intermediate to advanced excel.
* experience using crm systems.
* conversational english is mandatory.
what we offer
we provide:
* competitive base salary
* full legal benefit and superior benefits including life insurance, major medical expenses insurance, grocery vouchers, and more
* direct contract