We are hiring an
* operations team leader, scheduling* toact as an expert resource by managing various teams and processes, accountable for individual work outputs as well as for the different assigned areas and teams.
*what you will be doing*
the team leader role will be responsible for:
- running the business into the day-to-day work and administrative tasks such as coverage, holiday, permission, and vacation days.
- accountability of team tasks, projects & capacity; monitoring the workload to drive performance and ensure team's success.
- guarantee a positive customer experience by providing front-line guidance, as well as creation and implementation of corrective actions and follow up feedback.
- follow-up with the business partner network for feedback and ensure corrective actions are implemented and followed.
- lead individuals and encourage self-directed work teams while ensuring work standards are followed and sustained.
- cascade and align the company strategy with the team's performance objectives.
- coaching and managing the team member's development plans.
coaching for performance (impact coaching), personal development and success of team members.
- coordinating various administrative local tasks while maintaining appropriate coverage for the business owners.
- sustaining a highly collaborative team environment, foster and follow up on continuous improvement initiatives.
- maintaining and improving lean management systems & daily meeting boards.
- work closely with the direct supervisor & department manager in communicating the team needs, team progress, escalation of corrective actions and hr issues.
- responsible for recruitment of key talent to ensure the team's success.
*who you are*:
*required skills and competencies*
- bachelor's degree in business, engineering or related.
- deep understanding of scheduling systems logic is desired.
- procurement and manufacturing processes understanding is preferred.
- excellent written and verbal communication in english is a must.
- leadership experience desired (1- 3 years).
*preferred skills and competencies*
- you have a broad understanding of the supply chain and particularly, scheduling processes.
- you have strong emotional intelligence skills.
- you have a high capacity of multitasking.
- shown ability to quickly earn the trust of employees and key leaders.
- shown ability to motivate teams, set direction and resolve problems.
- an individual that must be able to effectively lead, coach, recruit, train and develop team members.
- excellent interpersonal skills.
able to communicate at all levels with clarity and precision both written and verbally.
- shown proven decision making with strong judgment and appropriate action.
- have strong organizational and prioritizing skills with the ability to manage multiple tasks and projects in a fast-paced environment.
- ability for problem solving & analysis using lean, design thinking, and project management concepts to improve department effectiveness and efficiency.
- focused, motivated, versatile, team player, comfortable under pressure.
- ability to provide constructive feedback or coaching for the success of others and help the team reach performance objective goals.
- value diversity and inclusion.
*why people choose to work with us*:
at steelcase, we put people at the center of everything we do.
we understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees.
we prioritize supporting our employees both in and out of work, in all aspects of their lives.
when we bring our talents together, we make a positive lasting impact through our work and communities.
*who we are*:
organizations around the world trust steelcase to help them create places that help people work better, be inspired, and accomplish more.
- we design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions - accessible through a network of channels, including over 800 steelcase dealer locations.
steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.
*what matters to us*:
- steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.
we are proud to be recognized for our inclusive workforce by the corporate equality index for the past nine years.
- if you're interested in steelcase, but this isn't the right time or role, join our talent community to be updated on future openings in your area(s) of expertise._