Descripción y detalle de las actividades
an it help desk technician provides technical support to users experiencing computer issues.
they are often the first point of contact for customers.
*responsibilities*:
- manage and maintain it infrastructure at three sites: one in-person in rosarito, mexico, and two remote in california and canada.
- manage and resolve technical support tickets.
- coordinate with suppliers for the acquisition and maintenance of it equipment and services.
- implement and monitor cybersecurity measures.
- ensure the correct functioning of the company's networks and systems.
experiência y requisitos
- * experience*:
*minimum 2 years in a similar role.
- high level of english.
- live in rosarito, santa fe or surroundings.
- degree in informatics, computer sciences or related.
- *technical skills*:
- network management.
- cyber security.
- management of office and erp software.
- *additional skills*:
- ticket management.
- supplier management.
- sense of urgency.
beneficios
- utilidades garantizadas
- servicios medicos en planta
- transporte
- comedor
- transporte
- caja de ahorro
- bonos anuales
- seguro de gastos médicos
- comedor
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*número de vacantes* 1
*área* informática/sistemas/ti/programación/software
*contrato* permanente
*modalidad* presencial
*turno* diurno
*jornada* tiempo completo
*horario*
- tiempo completo
- lunes a viernes
*salario mensual neto* $40,000 - $48,000 mxn
*estudios* carrera sin título
*inglés*hablado: avanzado, escrito: avanzado
*disponibilidad p.
viajar* no