Rise: full service, fully integrated media solutions built on insights from the most precise, proprietary data available. We’re the media agency for marketers who want the precision and accountability of performance applied across every touchpoint, channel, and objective. And we do this with complete transparency. No hidden fees, spreads or margins. Ever.
general purpose of job:
the manager, ad operations is responsible for the success of our advertising campaigns, ensuring smooth execution and optimal performance. The ideal candidate will have a significant adtech background, an expert-level understanding of digital advertising, and excellent technical skills. This is an ideal role for an adtech expert with a strong sense of urgency seeking to apply their technical knowledge within our agency.
key responsibilities:
* act as a subject matter expert on campaign and platform setup; manage team campaign executions, tracking pixels implementations, adtech troubleshooting, and tag management system support to ensure proper measurement
* lead cross-department collaboration to eliminate blockers for day-to-day tasks
* adhere to data privacy and compliance laws when handling sensitive data
* partner with internal stakeholders to align on and implement performance kpis and execution slas
* reinforce best practices for campaign setups and platform implementations
* act as technical representative with active participation in internal and external meetings
* lead the discovery, recommendation and potential implementation of new technologies, concepts, or processes
* collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows.
* establish relationships with third-party vendors and service providers, as needed
* responsible for managing a team of direct reports (remote and across all rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention
* ensure continual growth and training of junior team members; identify strengths and opportunities for team development; provide ongoing feedback to and develop skills / careers of team members through proactive, regular conversations and collaboration
* assign work across team members to leverage each person’s individual skills, as well as motivate their interests and keep them challenged; collaborate with technical project managers re: same
* provide high-level technical and decision-making mentorship
* lead the response to major adtech incidents coordinating resolution and mitigation efforts
* stay up-to-date with industry trends and best practices and share with team members
* channels include but are not limited to: programmatic, search, seo, social, affiliate, marketplace, influencer, broadcast and out of home.
job requirements:
education:
* bachelor’s degree (communications, marketing, advertising, or business)
* ability to speak, read and write the english language
experience:
* 5+ years of hands-on technical experience in ad operations or a related field
* 2+ years of experience with 2+ direct reports
* experience leading an international team (us, mexico, india) is a plus
* strong knowledge of digital and traditional marketing channels, platforms, and tools
* experience implementing an analytics platform, conversion api, data management platform, and/or tag management platform
* strong knowledge of digital marketing channels, platforms, and tools
* analytical, problem-solving, communication, and interpersonal skills
knowledge, skills & abilities:
* self-starter able to prioritize and consistently handle multiple tasks across multiple clients and teams
* exceptional communication, interpersonal, project/time management, and presentation skills, including the ability to interact at executive levels, both internally and externally
* proven ability to develop and manage teams, marshal resources, delegate and oversee work flow in a fast-paced environment; ability to manage and motivate team amid shifting priorities
* understanding of the media landscape with a focus on emerging trends, evolving consumer use, privacy regulations and targeting capabilities
* excellent attention to detail, organizational skills, and ability to work both independently and as part of a highly functioning team
* high comfort level participating in brainstorms and ideation sessions
* keen focus on fostering strong, collaborative relationships
* ability to inform, educate and influence staff to support goals and objectives
* ability to work with a team to think strategically and act tactically to align rise's services with client needs
* ability to travel <5%
benefits
* savings found.
* 30-day christmas bonus.
* vacation allowance of 50%.
* holidays according to contract.
* food vouchers.
* life insurance.
* major medical insurance.
* dental service.