With the right backing, people and businesses have the power to progress in incredible ways. When you join team amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
at american express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
join team amex and let's lead the way together.
american express global commercial services (gcs) is the leading payment issuer with products and services for corporations and small businesses. Global & large u.s. Enterprises (g&l) manages american express’ largest and strategically important commercial clients. G&l is on a journey to reimagine how best to drive differentiated value and provide solutions that meet the diverse, evolving needs of our clients.
within g&l, the us acquisition & growth enablement (usage) team works with 11k unmanaged customers and former customers to sell american express value. This team is seeking a client specialist to support client program management, implementing new products, and servicing complex operational needs, enabling client retention and growth. This client specialist is a client-facing role that will support across these g&l clients.
the successful candidate will be responsible for:
* supporting requests received through inboxes from sales colleagues and/or clients
* managing complex operational needs in partnership with sales managers/clients
* working with clients to implement sales identified business expansion
about the company
at american express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
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