*accelerate your career at rxo.*
rxo is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across north america.
*role summary*:
*key responsibilities*:
*a) complementos de pago ownership (primary)*:
- own the end-to-end complementos de pago process for mexico, including requesting, receiving, validating, tracking, and archiving cfdi/rep documents in accordance with sat requirements and internal audit expectations.
- act as the main point of coordination to recover complementos de pago from carriers/suppliers, ensuring required fiscal documentation is obtained and complete to support compliant payments and month-end readiness.- perform quality checks to confirm documentation integrity (e.g., correct issuer/receiver data, linkage to underlying invoices/transactions, completeness for audit support) and escalate exceptions through the appropriate channels.
*b) customer rep issuance & distribution (ar-facing)*:
- execute the timely creation and distribution of customer complementos de pago (rep) for payments received (particularly ppd scenarios), ensuring accuracy and sat compliance.*c) ap audit, carrier disputes & controls (ap-facing)*:
- support the ap lifecycle for freight/carrier payables by auditing invoices/credit memos, validating charges against controls and contracted terms, and coordinating resolution of discrepancies that could delay payment or create compliance exposure.investigate and reconcile exceptions between operational records and vendor billing (including documentation gaps), collaborating with internal teams to ensure clean, supportable payments.*d) process governance, reporting & continuous improvement*:
- develop and maintain trackers, sop references, and control evidence to support consistent execution and audit defensibility (sox/control mindset where applicable).produce routine reporting for stakeholders (e.g., compliance status, exception queues, rep issuance cadence, supplier documentation recovery aging) and highlight systemic root causes.
identify opportunities to streamline workflows and reduce manual effort through standardization and operational improvements.
*does this sound like you? Check out what else rxo has to offer.*
*why join us*:
*our culture*
our values are the key to our unique culture and our ability to deliver for everyone we serve.
we do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
*the next step