Company overviewboston’s restaurant and sports bar ("boston’s") is a family‑friendly restaurant and sports bar that specializes in handcrafted pizzas, scratch‑made gourmet meals, craft cocktails, and local beers. It is a place to bring the community together for sports events, birthdays, family reunions, coworker happy hours, fundraisers, and more.about the franchiseyou will be employed by a franchisee of boston’s restaurant and sports bar, not by the corporate entity. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wages and benefit programs, which may vary.summary of positionresponsible for ensuring that the greeting and seating of guests is prompt, efficient, and friendly. You will coordinate the organization, traffic flow, and cleanliness of the dining room.duties and responsibilitiesbusiness affairsmay be required to assist in the training and development of new team members.cooperation, communication, and teamwork are essential traits for our team.may be required to accept and facilitate to‑go orders via phone or online ordering and facilitate those orders' execution in a timely manner.responsible for properly handling cash and credit cards for all transactions during the work shift.ensure that all reservations, telephone, waiting list, and take‑out procedures are followed.maintains a professional image and uniform standards while performing job‑related tasks.monitors responsible selling and service of alcohol at all times as mandated by licensing authorities, serve safe alcohol training and boston’s pizza training guidelines. Reports any concerns to the manager immediately.must be eligible to work in the united states.other duties as required.guest experiencefrequent guest contact and high visibility in the dining room are to be apparent at all times.ensures all guests are attended to and served in accordance with boston’s high standards. When necessary, involve a manager immediately when a negative guest experience is identified.responsible for the smooth, even flow of the dining room.responsible for thanking every guest for patronage in a sincere manner.product quality & knowledgemaintains a high level of food and beverage knowledge and ensures all menu items are prepared according to boston’s standards.ensures that standard recipes and methods are always used for consistency and efficiency.ensures guests benefit from ongoing and upcoming promotions by staying abreast and helping implement new promotions.safety & sanitationthe health and safety of guests is a priority. Cleanliness of the inside and outside of the restaurant must adhere to bpr and local health department expectations.proper practices must be in place to ensure food safety: controlling time and temperature, practicing good personal hygiene, and preventing cross‑contamination.proper checklists and cleaning schedules are followed to ensure a clean and safe dining environment.
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