-job description
*role purpose*
the jobholder would work in the major investigations dedicated to mitigating financial crime damages.
The appointee will:
- ensure global processes are followed for the gathering and preservation of evidence according to applicable legal, regulatory or law enforcement rules of custody and disclosure;
- ensure consistent processes are followed to rapidly identify and escalate the highest risk financial crime cases for senior management awareness and if required action. Cases escalated in this manner are reviewed by senior management and adequate resources are allocated to them.
*main activities*:
- to own the group policy and fim’s related to major investigations.
- ensure major investigations integrates with operations teams and other internal investigative bodies within hsbc to ensure that appropriate cases are passed to major investigations at the earliest opportunity.
- work with other investigative functions within hsbc to ensure investigative resource / techniques and intelligence is consistent throughout the bank.
- align with support functions to ensure that investigative support functions.
- from thorough investigations, identify root causes and ensure these are reported to lines of business for remediation
*customers / stakeholders*
- engage with legal, hr, audit, compliance and all other teams involved with investigations.
- where appropriate ensure there is sufficient support for relevant cases.
- assist the business to minimize the risks of internal fraud loss and risk.
- assist the business to minimize the risk of regulatory action through robust fraud, aml, sanctions and ab&c investigations.
- foster positive and professional working relationships within financial crime
requirements
- excellent organization and analysis skills
- enthusiasm and a positive attitude of "it is possible
- efficient and effective decision-making skills
- working knowledge of microsoft operating system
- adaptability, flexibility and resilience
- knowledge of bank search systems and general aspects of bank processes
- strong communication skills - oral and written -, interpersonal and customer service
- a self-motivated person who has the ability to work effectively individually and as part of a team
- able to work accurately and remain calm and controlled, under pressure, while performing all role functions
- experience in fcc operations and/or fraud, investigations, would be desirable
- read english texts is desirable, although not strictly essential
hsbc is committed to building a culture where all employees are valued, respected and where their opinions count. We want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference. At hsbc we are oriented towards guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.
At hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and care