Job title: automotive and industrial solutions specialist
the customer support position entails effective support to customers in the automotive and industrial markets. The role involves ensuring timely payments, monitoring inventory levels, and proactively preventing shipment delays. Additionally, the specialist manages edi processes and drives strategies to enhance customer experience through strong communication. Collaboration with sales is crucial to deliver exceptional customer service.
* ensure prompt payments from customers.
* monitor and prevent shipment delays.
* manage edi processes efficiently.
* enhance customer experience through robust communication.
key qualifications:
* excellent communication and interpersonal skills.
* strong analytical and problem-solving abilities.
* ability to work effectively in a team environment.
* proficiency in edi processes and systems.
benefits:
* opportunity to work in a dynamic and growth-oriented environment.
* competitive salary and benefits package.
* professional development and training opportunities.