Job overview
the field sales manager role is an entry-level position focusing on delivering exceptional customer service and achieving sales objectives within assigned districts or locations. This position requires collaboration with the consumer sales team to utilize extensive product knowledge in building strong relationships with clients, identifying financial products and services that meet their needs.
* lead daily tasks and responsibilities for team members, coaching them to reach and exceed sales quotas through coordinated efforts and resources.
* maintain team performance and recommend alternative options to enhance productivity in accordance with established guidelines, when necessary.
* conduct evaluations, compensation, hiring, disciplinary actions, and terminations of team members.
* craft customized offers and effectively cross-sell a range of products and services to existing customers.
* ensure adherence to company policies and procedures, consistently meeting performance targets.
* identify opportunities to cross-sell various products and services to clients.
* comply with laws and regulations governing telesales practices in complex sales environments.
* maintain detailed knowledge of citi's policies, procedures, and diverse service and product offerings.
requirements:
* 2-4 years of relevant experience.
* prior financial sales and management experience required.
* proficient computer skills.
* demonstrated problem-solving and negotiating skills.
* proactive leadership and motivational skills.
* clear and concise written and verbal communication.
skills and qualifications
to succeed in this role, you should possess:
* financial industry expertise.
* sales and management experience.
* strong communication and interpersonal skills.
* able to work independently and as part of a team.
* adaptable and flexible in a fast-paced environment.
why choose this role?
this position offers the opportunity to grow your career in a dynamic and supportive environment, working with a talented team to deliver exceptional results. If you are passionate about sales, leadership, and customer service, this role may be the ideal fit for you.