It business analyst (ms support) page is loaded## it business analyst (ms support)locations: torreon, mexicotime type: full timeposted on: posted yesterdayjob requisition id: r-16953*key responsibilities* manage and maintain the full suite of microsoft 365 services: exchange online, sharepoint, teams, onedrive, and intune* administer user accounts, groups, licenses, and permissions using azure active directory and powershell* monitor system performance, troubleshoot issues, and implement solutions to ensure high availability* configure and enforce security policies, including mfa, conditional access, and data loss prevention (dlp)* document procedures, configurations, and best practices* provide tier 2 end user support for all of the office 365 suite of collaborations applications*required skills & qualifications* strong proficiency in powershell scripting and automation* deep understanding of exchange online, sharepoint online, teams, and onedrive* experience with entra ad, intune, and microsoft defender for office 365* familiarity with compliance tools like ediscovery, retention policies, and audit logs* excellent problem-solving and communication skills*bonus skills* experience with hybrid environments (on-prem exchange or ad)* knowledge of itil practices and change management* familiarity with third-party m365 management tools
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