Key responsibilities:
* process customer orders accurately and efficiently.
* maintain supply chain logistics and resolve delivery issues promptly.
* cultivate strong relationships with customers to ensure timely payments.
* coordinate exports and shipment procedures effectively.
* troubleshoot and resolve shipment issues, ensuring minimal disruptions.
* collaborate with supply chain team to prioritize and expedite critical parts.
* monitor key customer backlogs and analyze trends to optimize delivery times.
* proactively manage inventory levels to prevent shipment delays.
* foster exceptional customer experiences through effective communication and relationship-building skills.
job requirements:
* bachelor's degree in business administration or related field.
* strong analytical, problem-solving, and negotiation skills.
* proficiency in microsoft office (especially excel).
* high energy, initiative, and ownership in work tasks.
* excellent verbal and written communication skills in english.
* sap experience is beneficial for this role.
* ability to multitask, prioritize, and manage multiple projects simultaneously.