Experience the art of luxury retail
we are seeking a skilled and creative in-store artist to join our team. As an in-store artist, you will be responsible for delivering exceptional customer experiences through artistic customization. You will work in-store and on the 'sneaker maker tour,' acting as a brand ambassador, engaging with customers, promoting products, and storytelling.
main responsibilities:
* you will utilize your artistic abilities to deliver an in-store experience focused on customer satisfaction, ensuring an excellent and exciting shopping experience.
* you will guarantee proper brand storytelling with customers by understanding our brand values and identity.
* you will communicate product knowledge and accurately describe the items and customization options.
* you will anticipate and cater to customer needs with empathy and high levels of customized customer service.
* you will co-create special and unique items through our 'lab experience.'
* you will proactively stay informed and up-to-date on product information.
* you will participate as part of our team, supporting to accomplish team goals and maximize sales.
* you will strictly follow our procedures, policies, and guidance for all activities, including co-creation.
* you will travel to sneaker maker tour events, as needed.
* you will act as a sales associate when not 'on tour' or co-creating (i.e., selling on the floor, pre and after sales activities, stockroom, client reach out).
qualifications:
* 1-3 years of relevant experience in luxury retail
* an artistic skillset (painting, drawing, sketching, doodling)
* self-motivated with positive attitude and professional selling techniques
* good customer focus with strong presentation, interpersonal, and communication skills
* strong team player
* other languages a plus
this role offers a chance to foster creativity, build relationships, and drive sales in a fast-paced retail environment.
fostering uniqueness, human capital is a true asset, and diversity & inclusion have always been essential to our culture.
we are an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability, or age.