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job description
job summary
this position provides customer service to internal and external customers. He/she enters data for order processing, document scanning, shipment routing, etc. This position problem solves and maintains ongoing professional relationships with customers.
responsibilities
* processes workforce management software exceptions.
* completes and provides various reports and provides analysis as needed.
* administers discretionary, vacation, and compensation day requests.
* completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation.
qualifications
* high school diploma, ged, or international equivalent
* strong written and verbal communication skills
* multi-tasking abilities
* working knowledge of microsoft word, excel, access, and outlook
* willing to work flexible hours and overtime on occasion
employee type
permanent
ups is committed to providing a workplace free of discrimination, harassment, and retaliation.
seniority level
* seniority level
entry level
employment type
* employment type
full-time
job function
* job function
administrative
* industries
truck transportation
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