Be among the first 25 applicantsepam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.overviewwe are searching for a proactive and results-driven lead business analyst to act as a bridge between business stakeholders and it teams, driving business value through innovative technology solutions such as generative ai.this role involves understanding business needs, identifying opportunities for improvement, and ensuring solutions align with strategic objectives while fostering strong cross-functional collaboration.responsibilitiesact as the primary liaison between it teams and business units to ensure clear communication and collaborationbuild strong relationships with key stakeholders to understand their challenges, needs, and goalsidentify and evaluate opportunities where it and emerging technologies like generative ai can create value for the organizationtranslate business opportunities and challenges into actionable and clear it requirementscollaborate with technical teams and stakeholders to develop and implement solutions that leverage technologies such as generative aifacilitate workshops and meetings with teams to gather input, share updates, and address concernsmonitor the success of it initiatives in delivering measurable business outcomesprovide regular updates to stakeholders, focusing on progress, impact, and strategic alignmentstay informed about industry trends, particularly advancements in generative ai, to recommend future technology-driven innovationssupport change management processes to enable effective adoption of new systems and workflows across the organizationrequirementsproven experience in requirements analysis, change management, and stakeholder management with a minimum of 5 years in business analysis or related rolesknowledge of insurance processes and operations integrated with expertise in leveraging technology to optimize these processesfamiliarity with generative ai fundamentals, with a demonstrated ability to identify use cases that drive business valuestrong analytical and problem-solving skills combined with an ability to think strategically and align it with business objectivesexperience in it systems and processes with a focus on translating technical capabilities into business solutionsproficiency in project management, including planning, execution, and stakeholder alignmentstrong communication, negotiation, and interpersonal skills for working with cross-functional teamsnice to haveknowledge of guidewire claimcenter and policycenter for insurance claims or policy administrationbackground in insurance claims and policy administration systems or similar industry solutionsfamiliarity with industry-specific tools and practices to enhance operational efficiency through it solutionswe offerinternational projects with top brandswork with global teams of highly skilled, diverse peersemployee financial programspaid time off and sick leaveupskilling, reskilling and certification coursesunlimited access to the linkedin learning library and 22,000+ coursesglobal career opportunitiesvolunteer and community involvement opportunitiesepam employee groupsaward-winning culture recognized by glassdoor, newsweek and linkedinjob detailsseniority level: mid-senior levelemployment type: full-timejob function: information technology, research, and business developmentindustries: software development, it services and it consulting, and insurance
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