Job description
as a seasoned business intelligence analyst, you will play a vital role in delivering cutting-edge solutions to clients. You will dive deep into client data, leveraging business intelligence tools and processes to ensure accurate, segmented, and market-ready data.
you will analyze decision support processes, measure efficiency, and provide actionable insights to enhance client satisfaction and operational performance.
key responsibilities:
* work closely with clients to understand their business needs and develop tailored solutions.
* analyze complex data sets to identify trends and opportunities for growth.
* develop and maintain relationships with key stakeholders to ensure seamless communication and collaboration.
* stay up-to-date with industry trends and best practices to continuously improve business outcomes.
requirements:
* functional knowledge of solution management, production support, and slas.
* basic proficiency in sql for query writing and manipulation of data.
* moderate ability to grasp the big picture and contribute to complex problem-solving.
* strong client communication skills (professional level of proficiency in english).
* bachelor's degree preferred, with a solid understanding of relational database design or at least 1-2 years' experience in production support role.
benefits:
* exciting learning opportunities: receive comprehensive training and mentorship on customized client solutions, with opportunities for growth and increased ownership of segments.
* impactful work: contribute to defining business solutions, auditing post-production changes, and executing complex support tasks to drive client success.
* collaborative environment: work closely with clients and internal teams, fostering strong relationships and communication to deliver exceptional results.
* skill development: enhance your technical skills in sql and coding languages while gaining expertise in relational database design and solution management.
about you: we are looking for a highly motivated and detail-oriented individual who is passionate about delivering exceptional results. If you have a solid understanding of relational database design and a proven track record of driving business outcomes, we encourage you to apply.