Regional leadership position
the ideal candidate will be responsible for overseeing the comprehensive management of a specific region in mexico, ensuring operational excellence and driving profitability through effective leadership and strategic planning.
key responsibilities:
* conduct regular point of sale visits to ensure operational consistency, visual merchandising standards, and adherence to brand guidelines.
* mentor managers and team members on effective leadership, customer service techniques, and performance improvement.
* monitor and analyze point of sales performance, identifying opportunities for increased sales and profitability.
* ensure point of sales implement weekly operational and merchandising directives.
* support point of sale coverage during emergencies, turnover, or high-traffic periods.
inventory management:
* coordinate and schedule physical inventories with point of sales teams, operations personnel and the accounting analyst.
* review weekly counts, monthly scans, and compile final inventory results.
* identify and implement solutions to improve inventory accuracy and reduce shrinkage.
* manage product transfers between points of sale, damaged merchandise, and seasonal returns.
human resources and staff development:
* conduct interviews for new hires in partnership with operations personnel.
* propose staffing structural changes when needed.
* oversee scheduling, time control, and vacation approvals, ensuring compliance with organizational goals.
* train staff on-site and ensure completion of mandatory training programs.
* conduct annual performance evaluations and provide mentorship to staff.
reporting and communication:
* maintain regular communication with operations personnel, finance department, on market trends, corner needs, and operational updates.
* prepare detailed reports on corner visits, inventory performance, customer service metrics, and progress.
* submit weekly and monthly operational reviews.
core competencies:
* leadership and team management.
* strategic planning and operational execution.
* strong analytical skills for inventory and financial performance.
* customer-focused mindset with excellent problem-solving abilities.
* proficient in visual merchandising and brand standards.
* effective communication and collaboration with cross-functional teams.