Overview
Implementation & Technical Account Manager Team Leader at Yuno. Remote, Latam, Full Time, Leadership, 7+ years of experience.
At Yuno, we are building the payment infrastructure that enables all companies to participate in the integral market. We provide a high-performance payment orchestrator to enable seamless payment integrations worldwide.
As an Implementation Team Leader you will lead part of the team of implementation & tech implementation, driving high-impact solutions in the payments space.
Responsibilities
- Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management
- Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products
- Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health
- Collaborating with Product and Development teams to customize specific products for customers
- Monitoring the progress of product integrations and ramp-ups to ensure their success
Minimum Qualifications
- Minimum 7 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry
- Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger)
- Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks); expertise in at least one server-side language (Golang, Python, Node.js, others)
- Exposure to server and database technologies (Apache, Nginx, IIS, MySQL, Oracle, PostgreSQL, MongoDB, etc.)
- Team leading experience
- Fluency in English
Preferred Qualifications
- Experience with a ticketing system is a plus
- Excellent analytical, technical, problem-solving, and project management skills
- Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously
What we offer at Yuno
- Competitive Compensation
- Remote work - You can work from everywhere!
- Home Office Bonus - one-time allowance to help you create your ideal home office
- Work equipment
- Stock options
- Health Plan wherever you are
- Flexible Days off
- Language, Professional and Personal growth courses
Job details
- Employment type: Full-time
- Seniority level: Not Applicable
- Job function: Sales and Business Development
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📌 Implementation & Technical Account Manager Team Leader
🏢 Yuno
📍 México