Remote team solutions is a global nearshore staffing company that partners with u. We specialize in connecting top talent with long-term opportunities, focusing on operational excellence, cultural alignment, and sustainable growth.we believe that when companies and people grow together, success follows.we are looking for a customer experience specialist with strong communication skills and a service-oriented mindset.this role involves handling inbound calls from new and existing customers, assisting with scheduling, billing inquiries, service questions, and providing a high level of professional support at all times.handle inbound calls from new and existing customers regarding scheduling, billing, service concerns, and general inquiriesclearly explain services and products, providing accurate and helpful informationdeliver a professional, friendly, and customer-focused experience on every interactionmeet individual performance and call documentation goalsminimum 1 year of experience in customer service related positionsadvanced english (conversational) with strong verbal communication skillsstrong computer skills and accurate data entryall legal benefitsfree psychological an nutritional supportar medical insurancepaid training and ongoing supervisions.holidays offeconomic support in courses and certificationsif you're looking for a stable opportunity where your work is valued, your well-being is supported, and your growth matters, this role could be the right next step for you.