Overview
the assistant director of revenue supports the development and implementation of the hotel’s commercial strategy by recommending revenue growth initiatives, analyzing performance, and ensuring the hotel remains competitively positioned in the marketplace.
responsibilities
* supporting and guiding the revenue management team in day-to-day operations and strategic planning to achieve departmental and organizational objectives.
* monitoring market trends, competitor performance, and hotel positioning to identify growth opportunities and mitigate risks.
* investigating yield exemptions and analyzing patterns to recommend actions for revenue optimization.
* preparing and maintaining a three-month market segment outlook, analyzing actual results versus forecasts on a daily basis.
* completing and interpreting month-end revenue reports.
* presenting risks and opportunities related to room and meeting space availability during weekly business review meetings.
* recording and analyzing all lost, cancelled, refused, and waitlisted business across rooms and conference & events spaces.
* ensuring the team is well-informed about relevant processes, systems, policies, and promotions.
* overseeing staff performance and compliance with company standards and procedures.
* participating in the recruitment, onboarding, training, and development of revenue team members.
qualifications
* what we are looking for: a positive and proactive attitude with excellent communication skills; strong commitment to delivering exceptional guest service and business results; professional appearance and adherence to high grooming standards; flexibility to adapt to changing priorities and diverse work situations; ability to work independently, manage multiple tasks, and perform well under pressure; proven experience in sales, revenue management, or a related field with a track record of achieving targets.
* preferred qualifications: in-depth knowledge of the local market and competitive landscape; solid understanding of hospitality operations and revenue strategies; passion for sales, data analysis, and driving business growth.
about hilton
hilton is a leading global hospitality company with a long-standing tradition of providing exceptional guest experiences across its global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team members to create remarkable experiences worldwide.
location
hilton tulum all inclusive resort
schedule
full-time
brand
hilton hotels & resorts
job
revenue management
seniority level
* mid-senior level
employment type
* full-time
job function
* finance and sales
industries
* hospitality
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