Reporting to the sales operation manager, the sales operations analyst is responsible
for primarily supporting the north american sales team. Key responsibilities include managing commercial programs (rcca process, incentive plans, rebate and marketing), reporting and analyzing selling activities and outcomes.
primary duties
* analysis of existing commercial programs for senior management.
* develop and implement strategic plans to enhance commercial program effectiveness and alignment with overall business goals.
* collaborate with senior leadership to identify and prioritize key initiatives.
* utilize advanced data analytics techniques to uncover insights and trends that drive business decisions.
* develop predictive models to forecast sales performance and program impact.
* drive innovation by identifying new tools and technologies that can enhance program performance and efficiency.
* continuously evaluate and improve existing processes to optimize outcomes.
* oversee the budget for commercial programs, ensuring efficient allocation of resources.
* monitor and report on budget performance, adjusting as necessary.
* build and maintain strong relationships with key stakeholders, including external partners and customers.
* act as a liaison between the sales team and other departments to ensure seamless communication and collaboration.
* management/ownership of underlying data required to execute programs.
* reporting of performance of the programs to commercial leadership.
* support and develop implementation of tools (i.e., powerbi, excel) for use by the sales team to understand and simulate program performance.
* forecasting programs’ financial impact on a monthly/quarterly/annual basis.
* support design and analysis of future programs and program changes as required.
* routine audits of data to ensure accuracy of reporting and payments.
* interface with sales, it, sales operations, and finance, as needed, to execute the programs effectively.
* administration of program payments, reporting, and communication activities.
* working with large data sets to provide data analytics and problem solutions.
qualifications
* bachelor’s degree in business-related function 3+ years of relevant business experience, preferably in sales support, finance.
* demonstrated ability working in a fast-paced, matrixed organization.
* effectively learn and understand esab’s systems and data flows.
* ability to be a self-starter showing initiative and proactively identifying opportunities for improvements.
* demonstrated ability to research, understand, and communicate issues with data, reporting, and system outputs.
* demonstrated ability to adapt/manage change in shifting organizational priorities and strategies.
* database skills including writing queries and reports in either ms access, sql, and/or powerbi.
* openness to new ideas and solutions; intensely focus on problem solving and continuous improvement opportunities.
* ability to communicate quantitative information to all levels within the organization, specifically those unfamiliar with data and system intricacies.
* ability to build consensus among groups with differing opinions and preferences across business teams, countries, and functional areas.
* demonstrated experience with data analytics and working with large data sets.
* strong verbal and written communication skills – comfortable communicating over the phone and in person with sales team members and leaders.
* advanced planning and prioritization skills.
* strong team player – builds working relationships with team members and associates at all levels within the organization.
* solid background of financial reporting and finance data.
* experience working with crms such as ms dynamics and/or salesforce.com.
* customer relationship management (crm).
* experience with master data management.
* sap experience.
* advanced excel skills and advanced knowledge of microsoft office 365 applications.
working conditions
* remains in a stationary position 50% of the time and involves additional physical demands such as ascending/descending stairs, walking stooping and standing.
* must wear personal protective equipment ‘ppe’ when working/visiting manufacturing and plant locations.
* constantly operates a computer and other office productivity machinery constantly operates, including but not limited to printers, tablets, cell phones.
* may be exposed to varying weather during travel.