Join to apply for the ownership analyst role at ford méxico
join to apply for the ownership analyst role at ford méxico
job description
the major responsibilities are reporting and analytics for the ownership department for the region assigned, data issues resolution, and regional support for meetings, requests, and claims.
job description
the major responsibilities are reporting and analytics for the ownership department for the region assigned, data issues resolution, and regional support for meetings, requests, and claims.
the ownership analyst is expected to comprehend and analyze performance documents, have organizational skills, and have the ability to interface with regional management team
responsibilities
major responsabilities
* parts backorders analysis
* reporting / analytics (for ownership department)
* business meeting support
* data issues resolution
* fordprotect and warranty claims support/exceptions
experience and background requirements
* bachelor's degree in marketing, finance, or business
* field dealer contact experience preferred
* knowledge of dealership operations and dealership financial statements/sales and profit forecasts
* strong communication skills in english (both written and verbal)
qualifications
competences and skills
* strong interpersonal/leadership/organizational skills and competencies
* ability to interface with retail group management, regional managers,
* able to work independently and with ambiguity
* strong verbal and written english proficiency
* experience in the microsoft office
* ability to work with accuracy under the pressures of time and workload
* comprehend and analyze our performance documents (i.e., nps, service and sales, fsa completion, dealer service performance, program enrollments, etc.)
* ability to manage deadlines and timelines with multiple inputs and complexities
* extraordinary teamwork, collaborative skills, and demonstrated behaviors
* customer service mindset
disclaimer: ford motor company is an equal opportunity employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
about us
at ford motor company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
about the team
marketing, sales & service plays an important role in ford’s revitalization as a modern, progressive vehicle and mobility services company delivering a trusted customer experience. Candidates should have a vast depth of knowledge and expertise in implications of data and taking actions based on those, as well as have a passion for the lifetime value of a customer. Ford ms&s embraces an audience-first mindset and way of doing business that improves customer loyalty, vehicle repurchase, as well as additional sales of vehicles, parts, accessories and services. We are the eyes, ears and voices of ford, meeting customer demand by delivering the right products to the right dealers at the right time.
seniority level
* seniority level
entry level
employment type
* employment type
full-time
job function
* job function
business development and sales
* industries
motor vehicle manufacturing
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