*production support engineer*:
*rh*:vicente ramirez
*location*:remote
*what you'll do?
*
- act as the primary onsite point of contact for customer issues and escalations.
- analyze and resolve issues related to aws lambda, dynamodb, and postgresql databases.
- use database management tools for maintenance and performance tuning.
- handle linux-based services and perform troubleshooting using shell scripting.
- manage and troubleshoot samba shares for file sharing across networks.
- support data operations and queries across aws lambda, dynamodb, and postgresql.
- utilize deployment and monitoring tools for issue tracking and resolution.
- interact with offshore teams and ensure seamless communication between stakeholders.
- work on informatica support or coordinate with the informatica team as needed.
*what you'll bring*:
*soft skills*:
work underpressure, quality at work, results oriented.
*what can you expect in a career with capgemini?
*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini's clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes.
a deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.