Guest experience ambassador
deliver exceptional guest experiences in a dynamic environment at club solaris, los cabos. As a key member of the team, you will play a vital role in ensuring visitors have an unforgettable stay.
job description:
as guest experience ambassador, you will provide top-notch service to guests, exceeding their expectations and ensuring their satisfaction. Your duties will include managing guest inquiries, resolving issues that may arise, and collaborating with the team to maintain a clean and welcoming environment.
key responsibilities:
* provide personalized service to guests, anticipating their needs and exceeding their expectations.
* assist with daily operations, including managing guest inquiries and resolving any issues that may arise.
* collaborate with the team to maintain a clean and welcoming environment, adhering to high standards of quality and safety.
* develop and implement effective strategies to enhance the guest experience, driving loyalty and repeat business.
requirements:
* fluent english (80% or higher) is essential for this role.
* between 18 to 45 years old.
* outgoing and friendly personality, with a passion for working with people.
* excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.