*rh*:raul garcía*
*position*:rpa/ba
*location*:any state of mexico
*industry - sector*:financial services - banking
*what you’ll do?*
- collaborate with business users to understand processes and identify automation opportunities.
- gather, document, and analyze business requirements for rpa projects.
- conduct process mapping, flowcharting, and identifying process inefficiencies.
- provide suggestions for process improvements and automation feasibility.
- work with technical teams to design rpa solutions based on business requirements.
- document functional specifications, workflows, and process designs for automation.
- define use cases, system requirements, and automation scope.
- act as a liaison between business units and the rpa development team.
- regularly communicate project status, timelines, and progress to business stakeholders.
- provide post-implementation support and ensure user satisfaction.
- assist in testing rpa solutions to ensure they meet business requirements.
- identify, report, and help resolve any issues during the implementation phase.
- assist in training business users on new automation solutions and processes.
- support change management efforts by ensuring smooth adoption of rpa technologies.
- track and analyze the performance of rpa solutions.
- identify areas for further automation or improvements in existing processes.
- stay up to date on the latest rpa technologies and industry trends to recommend best practices.
*what you’ll bring*:
- bachelor’s degree in business, computer science, information systems, or related field.
- experience as a business analyst, preferably in rpa or automation projects.
- strong knowledge of process mapping, business process management (bpm), and requirements gathering.
- familiarity with rpa tools (e.g., uipath, automation anywhere, blue prism).
- strong communication, problem-solving, and interpersonal skills.
- ability to work independently and in collaboration with cross-functional teams.
- analytical mindset with attention to detail and focus on process improvement.
- agile framework experience: experience working in agile/scrum environments for project delivery.
*soft skills*:
work underpressure, quality at work, results oriented
*what can you expect in a career with capgemini?*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini’s clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.
- capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.