*redi* is an international product company with deep expertise in digital marketing and performance-driven businesses.
For more than *13 years*, we have been building, scaling, and operating our own products across europe, asia, and latin america, with a global team of 200+ professionals worldwide.
We are currently expanding our operations in *latin america*, and mexico is one of our key strategic markets. To strengthen our local performance, we are looking for a *strong, responsible, and locally based logistics manager* who will take full ownership of logistics operations and partner management in mexico.
*role mission*
the mission of this role is to increase delivery efficiency and buyout (cod redemption) rates in mexico, improve operational control, and establish strong, disciplined communication with local contractors.
This position requires a hands-on, highly responsible individual who treats the region as their own business and is ready to drive results actively.
*key responsibilities*
- ensure stable and efficient last-mile delivery operations in mexico;
- build, manage, and strictly control communication with local logistics contractors and partners;
- act quickly and decisively in force majeure and critical operational situations;
- analyze buyout (redemption) rates, delivery performance, and operational bottlenecks;
- review call center performance related to logistics and delivery outcomes;
- propose and implement cost optimization plans;
- develop and execute action plans to increase buyout and delivery success rates;
- handle basic operational tasks (order flow, internal systems, reporting);
- maintain clear reporting and analytics for management.
*requirements*:
- must be located in mexico (mandatory);
- fluent spanish (c1 / native level) — mandatory for daily communication with local partners;
- fluent english (confident spoken level, without hesitation);
- high level of discipline and personal responsibility;
- strong communication skills, including the ability to push, insist, escalate, and enforce deadlines;
- analytical mindset and attention to numbers and processes;
- willingness to work intensively and stay connected beyond standard hours when required;
- strong motivation to earn and grow with performance-based incentives.
*nice to have*
- experience in last mile logistics / lmd / lmp (dhl, fedex, nova post, etc.);
- background in e-commerce or cod delivery models;
- experience working with cpa or performance-based businesses;
- knowledge of russian or ukrainian (strong advantage);
- experience with crm systems, power bi, 1c, or similar tools.
*compensation & benefits*
- not just colleagues, but people who genuinely care — we constantly generate new ideas, share expertise, and support each other;
- no rigid frameworks — our focus is on results, not bureaucracy;
- flexible working hours (by kyiv time zone);
- paid vacations, sick leave, and additional financial support for family-related events and important personal milestones;
- a day off on your birthday;
- compensation for external education and professional courses;
- assistance with setting up your workplace;
- workshops, team building, and parties — we relax with the same passion we bring to work.
*our recruitment process looks like this*:
- invite you to an interview with a recruiter;
- hold a meeting with the head of supply chain;
- collect references;
- send a job offer.
We will carefully review your cv and, if it is relevant, contact you within *5 business days*.
Pay: $1,000.00 - $2,000.00 per month
work location: in person