Role summary
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* as a sales and marketing support specialist, you will be an integral part of our team. Your primary responsibility will be to execute daily sales operations and support marketing initiatives.
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key responsibilities
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* manage and respond promptly to all sales-related emails.
* track, organize, and document all quote requests and customer communications.
* qualify inbound leads to assess fit and readiness before escalation.
* update and maintain lead information accurately in crm systems.
* follow up on outstanding quotes to record final outcomes (won, lost, no response).
* ensure easy retrieval and accuracy of sales-related documents and communications.
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collaboration and communication
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* collaborate on campaigns and content planning aligned with marketing goals.
* build and manage automated email flows and sequences (e.g., welcome, re-engagement, follow-ups).
* write, format, and schedule email campaigns.
* track performance metrics and report insights.
* test and optimize emails for performance.
* maintain and segment email lists to improve targeting and deliverability.
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support and assistance
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* upload and post images and job photos to the company website.
* perform basic photo editing (cropping and enhancing contrast/color).
* monitor social media platforms and respond to comments and direct messages.
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requirements
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* at least three years of proven experience in sales support, client relations, or digital marketing roles.
* at least two years of experience with email marketing and creating campaigns, from conceptualization to execution and analytic tracking.
* at least one year of experience working in a global remote or virtual environment for a company based in north america, europe, australia, or the uae.
* strong written and verbal english skills with professional communication.
* experience managing and responding to sales-related emails promptly.
* comfortable using time-tracking software (hubstaff, clockify, etc.).
* familiarity with crm systems (experience with pipedrive preferred).
* proficient in using gmail or similar email platforms for communication.
* comfortable uploading images and content to wordpress or similar cms.
* basic photo editing skills (cropping, color/contrast adjustments) using photoshop, canva or similar tools.
* experience using slack or other team collaboration tools for communication.
* highly organized, reliable, and efficient multitasker.
* ability to work independently and meet deadlines.
* availability to attend weekly virtual meetings.
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technology specifications
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* minimum 100 mbps internet speed
* windows 11 or macos 15 sequoia
* minimum intel i5 8th gen with 8gb ram or apple m1 chip with 8gb ram
* webcam and headset
* designated office space in your home
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nice-to-haves
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* experience in monitoring and engaging with social media (comments, questions).
* basic understanding of automotive terminology and an interest in classic cars are a big plus.
* experience working with custom wordpress themes.
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our ideal candidate is someone who values being part of a close-knit team and wants a long-term opportunity to learn and grow. You should be reliable, proactive, and detail-oriented, with a positive, team-oriented attitude aligning with our mission to preserve automotive heritage.